Check with seller Customer Service Representative Full Time Cornwall On

Published date: October 1, 2017
  • Location: Cornwall On, Ontario, Canada

Atelka A TeleTech Company, a global leader in customer experience with 43,000 employees in 80 countries and 5 continents! Why Atelka A TeleTech Company? We create exceptional experiences for every employee, every day! Our culture is values-based and offers state of the art training and coaching, professional development programs, and exciting opportunities to grow your career and aspire to more. What will your typical day look like? As a customer service representative agent, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence. Specifically, you will: handle incoming inquiries from our customers in a positive and enthusiastic manner actively listen to customers to better understand their needs propose products and services that meet their needs solve customer issues redirect them to someone else for help, if required ensure the customer leaves the interaction feeling reassured and impressed What s in it for you? As a customer service representative agent you ll get: opportunity to build your customer service skills weekly 1:1 behavioral coaching sessions ongoing support for immediate questions career planning potential for advancement within 6 months competitive base salary monthly performance-based bonus programs paid initial and ongoing training for self-development benefits (medical and dental) employee discounts with local partners expanded social network What do you have to offer? You are: dynamic, passionate and caring interested in having a challenging job able to work with minimal supervision computer savvy available Monday to Friday 7 am to 11 pm, Saturday and Sunday 9 am to 9 pm What skills are an asset? high-school diploma being fluently bilingual (English and French) having previous work experience in sales and customer service Something exceptional is happening at Atelka A TeleTech Company. Join us and experience it for yourself.

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